We pride ourselves on our commitment to quality service. Here are the people working for you every day to repair your vehicle.
Charles Hicks, Owner and Master Technician
Jessica Hicks, VP of Marketing
Ashley Rich (left) BNB Parts Manager, Rhonda Gable (right) General Manager
Stephen Ables, Service Advisor
Justin Mullins, Service Advisor
Tallyn Rue, Builder
Alex Brown, Technician
Discover More About Job Opportunities At Gears Transmission in Ringgold
Hoses, Gaskets And Seals
Ben Cooper, 06/18/2022
One million stars isn't enough to express my gratitude. Please read this and share it with everyone. Hebrews 13:2 "Do not neglect to show hospitality to strangers, for thereby some have entertained angels unawares." I'm no angel, but Mr. Hicks and everyone at Gears Transmission is ready for that test. I am a Trucker and I broke down, under load, on I-75 right above Gears Transmissions. What I needed to get moving again was a "T" hose connector and coolant. I went, first, to a neighboring Truck repair shop. They didn't have the part and I asked if I could pay someone to give me a ride to the nearest hardware store or auto parts store. The man said it would be awhile and cost $150. Same as a road call, plus 2 hours min. Labor. Something in my gut said to walk. Well, I walked next door to Gears and asked if they would sell me a T fitting. The guys and gals all went out of their way to help me, offering me water, or soda while I waited. They too didn't have a suitable sized "T", but the owner said we can call the parts store and have it brought here. So, with full intent to pay a normal up-charge for his time and work, I asked them to include a pair of plyers and 4 gallons of coolant to the order. When the items arrived, Mr. Hicks, not only, handed me 3 hose clamps for my project, he also asked one of his guys to give me a ride back to my truck. I pulled out my credit card, happily ready to pay just about ANY halfway reasonable amount of $$ for the amazing care and attention I had just received, BUT.... Mr. Hick refused to accept ANY, I mean ZERO, money for all of his. I made my delivery on time, Thanks to these amazing people. If they treat a Stranger in need like this, I can only imagine how they treat their customers. Sometimes, like this, it's perhaps a stranger knocking on the doors of an angel's house. Thank you Mr. Hicks, and thank you, Steve, for the ride back to my truck. I will pay it forward!