To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Testimonials
Ook Pik, 05/13/2022
First Class Business. Called in to find a part. They spent the time trying to find it. When I needed assistance getting my jeep in gear so I could drive it to the shop they walked me through the procedure. We were stranded otherwise. From start to finish they bent over backwards to ensure that we were fixed up and ready to go. In this day of lousy customer service it was a real treat to do business with the team at Gears.
